Preferred Assisted Living Services
Get the Proper Medical Assistance You Need
Welcome to Preferred Assisted Living Services (PALS)! Established in 2016, we’re a nurse advocacy service that focuses on health and wellness while specializing in bridging the gap between patients and understanding the healthcare maze.
Now more than ever, people need nurses who are willing and able to accompany them on their health care appointments or to interpret medical information and disseminate it in a language that they can understand. PALS is committed to improving our patients’ experience in today's healthcare system and their ongoing health care needs to maintain wellness.
Patients hire a nurse advocate to get straight answers, better care, and peace of mind for themselves or a loved one.
Browse through our site to learn more about what we provide. Get in touch with our office in Upper Marlboro, Maryland today!
Mission Statement
PALS’ mission is to educate, empower, advocate, and navigate communities to a healthier lifestyle.
PALS is committed to improving our clients’ experiences with today’s healthcare system by providing advocacy services for people of all ages with acute injuries, chronic illnesses, and ongoing health and wellness related needs.
More now than ever, people don't know which way to turn when it comes to coordinating care. We pride ourselves on being here when you need us even when the medical system is trying to keep you in the dark with social distancing.
About Us
Get to Know Our Company Owner
Robin Peace, RN BSN is the “go-to person” for all things related to health/wellness, care coordination, and patient advocacy. She has 29 years as a nurse veteran with diverse experiences in critical care, emergency preparedness, occupational health, ambulatory care, and community health nursing.
Nurse Peace, as she prefers to be called, is licensed in Maryland, Virginia, and the District of Columbia. She specializes in education for functional lifestyle care for adults and seniors to support them living longer and better lives while advocating for their best health care decisions.
Robin's journey started with an early ambition to become a nurse in third grade. She was fascinated with hospital settings and caring for sick people. This early dream became a reality in 1991 when she graduated from the University of Maryland School of Nursing.
She is pivoting her skills and experiences to become a respected nurse advocate with today’s health care challenges to empower non-medical people with knowledge and tools to manage optimal health and wellness.
Our Blog
An ongoing series of informational entries
Our Latest Blog Entry
February 16, 2022
Home Medication Lists
Question:
Most of our hospitals have a modified process for medication reconciliation for outpatient areas. In most cases, patients are only given prescriptions for pain meds and antibiotics and no changes are made to the home medication lists.
A couple of our hospitals are not providing a reconciled medication list at discharge. My question is how this is surveyed. The Joint Commission allows a modified process for outpatient, however, is there an expectation to provide a reconciled medication list even if it is just the home medication list that has “No changes Made” and the medication list includes the new prescription/prescriptions?
Answer:
In select outpatient settings where there will be no adjustment of the patients existing medication list, you would not have to reprint an entire medication history and provide it to the patient. If any new, short-term medications are prescribed clear instructions should be provided on how to take those medications. On the inpatient side when the surveyor reviews the discharge instructions, they will typically look for the medication list. We normally see the home medication list as a routine part of the EMR after-visit summary or discharge instructions. When discharged after an inpatient stay, you don’t have the option to skip this written list. While it is common to not change a home medication list after a brief outpatient visit, the inpatient visit has very often changed brands or made therapeutic substitutions, added and deleted home medications, so a fully reconciled list is required at discharge.